At Touch & Glow Relaxation Lounge it is our goal to make a difference in the lives we touch by offering the highest level of service by trained professionals in the most relaxing environment for our clients.
*When you schedule your appointment with us, you are agreeing to the policies and terms below.
To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. Gift Certificates may also be used in lieu of a credit card to hold your appointment. We hold this information as part of our cancelation policies and only make necessary charges to your account on the date of your scheduled service. 3.77% processing fee charged when using a card, cash payment also accepted at time of check-out.
*Please notify the spa coordinator of any allergies or sensitivities to aromas or ingredients when you schedule your appointment.
Although we offer planned spa packages for your convenience, you are welcome to combine any of our spa services for a custom package that meets your needs.
* At times we may be able to make accommodations for clients who ask to add other services upon arrival of their appointment. Once service is added client cannot cancel.
Cancellation Policies and Fees:
Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 72 hours in advance.
Cancelations/ Rescheduling with less than 72 hours of notice will be charged a fee of $50. Same day cancellations will be charged full amount of services including 20% gratuity. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time.
Prices and Services:
Prices and services are subject to change without notice. Our website will be updated
anytime that there is a change.
We ask that you please arrive 10-15 minutes prior to your appointment time. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly. Of course beyond the check in policies we invite all our guest receiving services to make full use of our relaxing environment. Come early, stay late, bring a book, relax and enjoy a glass of complimentary wine, tea or coffee available in our relaxation area and Rooftop Lounge.
Please leave all jewelry and valuable items at home. We are not responsible for lost or misplaced items.