Reservations

At Touch & Glow Relaxation Lounge it is our goal to make a difference in the lives we touch by offering the highest level of service by trained professionals in the most relaxing environment for our clients.
 

Reservations:

*$50 Hold to book an appointment. Full payment will be charged 72 hours prior to appointment day.


When you schedule your appointment with us, you are agreeing to the policies and terms below.


To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. When booking online you must authorize Touch & Glow Relaxation Lounge to store your card (Check the box underneath card information). Appointment will NOT be accepted if card is not authorized to be stored. When using a gift certificate please indicate in the message section that you have a gift certificate. When making a reservation as a gift for someone you will be charged total amount at time of booking. In the message section please add the name of recipient and gratuity amount (Min 15%).  We hold this information as part of our cancelation policies. 3.77% Processing Fee.


*Gratuity Is Not Included (Min 15%). Gratuity will be charged at time of check out, you may pay card or cash.


*Please notify the spa coordinator of any allergies/ sensitivities to aromas or ingredients when you schedule your appointment.  
 

Although we offer planned packages for your convenience, you are welcome to combine any of our services for a custom package that meets your needs. 


* At times we may be able to make accommodations for clients who ask to add other services upon arrival of their appointment. Once service is added client cannot cancel.


*If client chooses to change their service/package upon arrival client will be charged full amount of services that were initially scheduled. Couple’s  massage or couple’s packages will still be charged in full when only one person shows up.


Cancellation Policies and Fees:
Your treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 72 hours in advance.

Cancelations/ Rescheduling with less than 72 hours of notice will be charged a fee of $50. Same day cancellations will be charged in full, including 15% gratuity and will not be able to reschedule. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time.

Prices and Services:
PRICES and SERVICES are subject to change without notice. Our website will be updated
anytime that there is a change.


Check in:
We ask that you please arrive 10-15 minutes prior to your appointment time. We will do our best to accommodate late arrivals. However, if you arrive late the length of service may be adjusted so as to not interruptor the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly. Of course beyond the check in policies we invite all our guest receiving services to make full use of our relaxing environment. Come early, stay late, bring a book, relax and enjoy a glass of complimentary wine, tea or coffee available in our relaxation area and Rooftop Lounge.

Personal Belongings:

We are not responsible for lost or misplaced items.

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Touch & Glow Relaxation Lounge

4112 Station St, Philadelphia, PA 19127, US

(215) 897-9397

Hours